At AYRA, we truly hope you love every piece you order.

To ensure the best shopping experience for all our customers, please review our policy below:

• Orders can be checked upon delivery while the courier is present.
• Once the order has been received and accepted, refunds and exchanges are no longer available.
• Exchanges are only accepted in cases of manufacturing defects.
• Any item approved for exchange must be returned in its original condition, unworn, unused, and with all tags attached.
• Sale and discounted items are non-returnable and non-exchangeable.
• Shipping fees for exchanges are the customer’s responsibility.
• If there is an issue with your order, please contact us within 24 hours of receiving it, along with clear photos of the item.